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Pay, overtime and breaks

Pay that didn't match the hours you worked

Most pay problems hide in small things: a clock-out you didn't choose, a break you worked through, a tip pool that skipped you. We start with your schedule and a few pay stubs and work out what's owed.

Bring what you have. Texts from a supervisor, a photo of the posted schedule and your own notes all help, and a missing record is not the end of a claim.

  • Overtime that was never paid

  • Breaks you worked through

  • Tips and service charges kept by the business

  • A final paycheck that came late or short

  • Being called a contractor while working set shifts

A man in blue work clothes sitting on a truck tailgate beside cardboard boxes, reading a sheet of paper

Before the first call

Where we begin with a pay claim

You don't need a folder of records. This is what we'll ask about.

  • Your hours

    Schedules, clock records, texts from a supervisor and your own notes of when you started and stopped.

  • Your pay

    Pay stubs, deposits and tip records, set against the hours and the rate you were promised.

  • Your job title

    What you actually do each shift, because the name on the paperwork doesn't decide who is owed overtime.

Questions about pay claims

Can I still make a claim if my employer kept no time records?

Often, yes. Your own notes, messages and a coworker's account can show the hours, and the business is expected to keep the records, not you. Tell us what you remember and we'll say what it can support.

Will my employer find out I called?

Not from us. We don't contact your employer unless you've decided to go ahead, and we'll explain each step first.

How long do I have to act?

Deadlines for pay claims are strict and differ by type of claim, so call soon, even if you're not sure you have a case.

Bring a pay stub, or just a memory

If you can, bring your last few pay stubs and your schedule. If you can't, bring what you remember. We'll start from there.